The Leaders We Need, And What Makes Us Follow Read online

34 Laura Mullane and Mary Beth Lakin, “Redefining the Golden Years,” American Council on Education, January 29, 2007, http://www.acenet.edu.

  35 Sue Shellenbarger, “Gray Is Good,” Wall Street Journal, December 2, 2005. This fits with the findings of the Harvard study. See George E. Vaillant, MD, Aging Well: Surprising Guideposts to a Happier Life (Boston: Little, Brown, 2002).

  36 BusinessWeek, June 27, 2005, 84.

  37 Quoted in Paul Sullivan, “Not Working Can Really Ruin Your Retirement,” Financial Times, January 11, 2006.

  Index

  AAHC (Association of Academic Health Centers)

  AAMC (Association of American Medical Colleges)

  AARP

  ABB (Asea Brown Boveri)

  ABC Unified School District

  achievement, parental emphasis on

  Achievement First

  Achtung Baby (U2)

  Ackoff, Russ

  active listening

  Adams, Scott

  Adler, Paul

  Adventure School

  Aetna Healthcare

  affluent families

  advantages afforded to children of

  education of children

  parents’ anxiety about future

  AFL-CIO

  African American children

  AFT (American Federation of Teachers)

  agapé

  agreeableness

  agreement, inability to reach

  Ahlstrom Corporation

  Alcoa Inc.

  Allen, Woody

  AMA (American Medical Association)

  Ambani, Mukesh

  American Federation of Teachers (AFT)

  American Medical Association (AMA)

  American Psychological Association

  antibureaucratic leadership

  anxiety

  about future, in affluent families

  initiative versus guilt and anxiety

  persistence of

  Appiah, Kwame Anthony

  Apple Computer

  Applegate, Lynda

  The Apprentice

  archetypes of personality

  Aristotle

  The Art of Loving (Fromm)

  Asea Brown Boveri (ABB)

  Asia

  Association of Academic Health Centers (AAHC)

  Association of American Medical Colleges (AAMC)

  astrology

  AT&T

  Bell Labs

  Bell System

  Western Electric

  AT&T Communications

  attachment

  authority

  of educators

  formal, need for

  moral authority of United States, rebuilding

  of physician, undermined

  rebellion against

  autocratic leaders

  autonomy

  of child in interactive family

  of physician

  sought by bureaucratic personality

  autonomy versus shame and doubt

  Ballmer, Steve

  Barber, Tiki

  Barclay, Tony

  Barrett, Colleen

  Barrett, Craig

  “Bartleby the Scrivener” (Melville)

  Beck, John C.

  behavior patterns

  Belichick, Bill

  Bell System (AT&T)

  “benevolent despots,”

  Bernardin, Joseph (Cardinal)

  Bertinotti, Fausto

  Bethlehem Steel

  “Big Five” personality traits

  Blink (Gladwell)

  body language

  Boeing

  Booz Allen Hamilton

  Boys Town

  brainstorming

  bridge-building leaders

  EI important for

  generativity and

  marketing personality type as

  presidents as

  Brin, Sergey

  Broad, Eli

  Brookings Institution

  Brunell, Mark

  Bulger, Roger

  bureaucracies

  identification with CEO of

  medicine transformed into

  in post-Civil War period

  transforming into collaborative communities

  bureaucrat(s)

  integrity versus despair

  negative image of

  as poor leaders

  public-spirited

  bureaucratic conformity

  bureaucratic family

  intimacy stage in

  over-strict demands in

  rebellion against authority

  schoolwork and sports in

  bureaucratic followers

  bureaucratic managers

  control of workers

  in industrial mode of production

  as obstacles

  qualities of

  reciprocity unused by

  subordinate types and

  bureaucratic paternalism

  bureaucratic personality

  caricatured

  father transferences and

  hierarchical motivational patterns and

  identity and

  social character and

  stereotyping of

  bureaucratic social character

  comfort with line of authority

  development pattern of

  in education

  interactive social character and

  motivated by challenge

  negative life-cycle development of

  obsessive

  in period of transition

  of physician

  positive life-cycle development of

  sense of identity

  social scientists’ views of

  transferences and

  bureaucratic theory of leadership

  Burns, James McGregor

  Burton, David

  Bush, George H. W.

  Bush, George W.

  BusinessWeek magazine

  Calian, Samuel Carnegie

  Carnegie, Andrew

  Carter, Jimmy

  Casey, George

  Castro, Fidel

  Center for Advanced Study in the Behavioral Sciences (Stanford)

  challenge

  change

  ability to continue learning and

  barriers to, in education

  cultural

  social change

  charter schools

  Cheney, Dick

  Chicago Bears

  children

  of affluent families

  autonomy of, in interactive family

  development of, attachment and

  disadvantaged, education of

  educating, “Personality Intelligence” in

  effects of video games on

  orphaned and abandoned

  rudeness of

  Chile

  China

  Churchill, Winston

  Cincinnatus

  Cirovski, Sasho

  Citibank

  Civic Ventures

  Civil Rights Acts of 1960s,

  Civil War

  clearing the mind

  Cleary, Father Phil

  Clinton, Hillary Rodham

  Clinton, William Jefferson

  coaches

  executive coaches

  football coaches

  managers as

  parents as

  cognitive style, differences in

  collaboration

  attitudes of, in football coaching

  cultural variations in social character and

  facilitating

  in knowledge mode of production

  meanings of

  sibling leaders and

  union-management, in education

  using Personality Intelligence to gain

  collaborative heterarchy

  collaborative social character

  collaborators

  followers as

  Interactives as

  unions as

  Collins, Jim

 
Columbine High School shootings

  Cominco

  Commitment to Excellence form

  Communication Workers of America (CWA)

  communicators, politicians as

  competition, spirit of

  comprehensive health care program

  Conference of Catholic Bishops, U.S.

  confidence

  conflict

  between physicians and hospitals

  in presidential campaigns

  union-management

  conflict avoidance

  conflicted feelings

  Confucius

  conscientiousness

  conscious motivation

  conscious self-interest

  consensus building process

  Constitutional Convention of 1787,

  “consultants,”

  context

  cultural (see cultural context)

  ignored by Theory Y

  of leadership

  of presidency

  contextual leadership

  Cooper Union

  core principles of patient care

  countertransference

  courage

  craft work

  medicine as

  trade jobs

  training for

  Creating the Future (AAHC)

  credit for achievement, sharing

  crew resource training (CRT)

  Crichton, Michael

  CRT (crew resource training)

  cultlike organizations

  Cultor

  cultural change

  cultural context

  of democracy

  of leadership

  of personality development

  variations in social character and

  culture

  common, of global business

  focus of

  human nature shaped by

  organizational

  variations in social character

  culture clash

  Cummins Engine Company

  CWA (Communication Workers of America)

  DAI

  Danderyd Hospital

  Davenport, Thomas H.

  Davis, Rowena

  day care

  deep listening

  Dell, Michael

  Deming, W. Edwards

  Deming Prize

  democracy, cultural context of

  “democrats,”

  Department of Labor, U.S.

  Dewey, John

  DiCicco, Pete

  Dickens, Charles

  dictators

  Dilbert cartoons

  Disclosure (Crichton)

  Dittus, Robert

  doctor. See “organizational doctors”; physicians

  Dole, Bob

  dominant mode of production

  dot-com bubble

  Dreamworks

  Drucker, Peter

  Dungy, Tony

  The Dust Brothers

  Dychtwald, Ken

  Dylan, Bob

  eBay

  Ebbers, Bernie

  EBM (evidence-based medicine)

  Eckhardt, Meister

  École Nationale d’Adminstration

  Economist

  Edison School

  education

  barriers to change in

  development of social character and

  of disadvantaged children

  educational management organizations (EMO)

  KIPP schools (see KIPP schools)

  for knowledge mode of production

  leaders for

  for leadership

  need for

  of orphaned and abandoned children

  of patient, importance of

  positive union-management relations in

  of public, essential for society

  selection of leaders in

  visionary leaders in

  educational management organizations (EMOs)

  educators, managers as

  ego integrity versus despair

  EI (emotional intelligence)

  Einstein, Albert

  Ekman, Paul

  Ellison, Larry

  EMOs (educational management organizations)

  emotion(s)

  emotional intelligence (EI)

  popularity of

  in understanding people

  emotional stability

  empowerment

  entrepreneurs

  Erikson, Erik H.

  theory of personality formation

  erotic personality type

  Escape from Freedom (Fromm)

  Ethics (Aristotle)

  ethnic identity groups

  Europe

  Evans, B. O.

  Evans, Thomas W.

  evidence-based medicine (EBM)

  executive coaches

  executive teams

  Experience Corps

  experts

  extremism, dangers of

  family(ies)

  affluent (see affluent families)

  bureaucratic (see bureaucratic family)

  changing structure of

  close ties with

  identity and

  in industrial-bureaucratic age

  interactive (see interactive family)

  positive development and

  relationships, social change and

  sense of self rooted in

  social character and

  farming-craft social character

  education and

  medicine as craft

  motivations of

  nature of work and

  needs and

  sense of self and

  shared, as “free peasants,”

  father transferences

  bureaucratic personality and

  emphasized in psychoanalysis

  in Europe and Asia

  in industrial age

  in traditional organizations

  FDA (Food and Drug Administration)

  fear

  Fearnsides, Jack

  fear of boss (leader)

  Federal Aviation Administration

  Federal Express (FedEx)

  Federalist Papers

  Feinberg, Mike

  The Feminine Mystique (Friedan)

  Fiasco (Ricks)

  Financial Times

  Finland

  Fisher, Don

  Florida Power and Light (FP&L)

  followers

  changes in attitudes of

  as collaborators

  motivations of

  reasons for following

  relation to leaders

  social character of

  studies of

  types of, bureaucratic managers and

  unwilling

  followership

  forced

  grudging

  role of transference in

  willing

  Food and Drug Administration (FDA)

  football coaches

  Ford, Gerald

  Ford, Henry

  Ford Motor Company

  foresight

  formal authority

  Foster, George M.

  foundations, leadership in

  FP&L (Florida Power and Light)

  France

  Frechette, Father Richard L.

  Fredriksson, Borje

  Freud, Sigmund

  Friedman, Tom

  Fromm, Erich

  Frost, Robert

  Frum, David

  Gabbe, Steve

  Galbraith, Jay

  Gallup organization

  gamesman

  Gamesman, The (Maccoby)

  Gandhi, Mohandas

  gap survey

  Gardner, John

  Gates, Bill

  Gates, Melinda

  Geisinger Clinic

  gender, school leadership and

  Genentech

  “Genentech: The Best Place to Work Now” (Fortune)

  General Electric (GE)

  General Motors (GM)

&
nbsp; generativity versus stagnation

  George III, King of England

  Germany

  Hitler’s role in (see Hitler, Adolf)

  social character

  Weimar Republic

  Ghengis Khan

  Gibbs, Joe

  Gielgud, John

  Gillespie, Richard

  Gillette

  Gladwell, Malcolm

  global business

  common culture of

  Interactives’ comfort with management

  understanding diversity in

  Global Healthcare Exchange

  global marketplace

  goals, meaningful

  Goldberg, Susan

  Goldwater, Barry

  Goleman, Daniel

  Good to Great (Collins)

  Google

  Gorbachev, Mikhail

  Gore, Al

  Got Game? (Beck and Wade)

  Grace Commission

  Grand Theft Auto (video game)

  Greene, Richard

  Griner, Paul

  Grove, Andy

  Hackborn, Dick

  Halpern, Diane F.

  Hamilton, Alexander

  Hamilton, Scott

  Hanson, (Lord) James

  Harman, Sidney

  Harman International Industries

  Harvard Business Review

  Harvard Business School

  Harvard Program on Technology and Society

  Harvard University

  “Hawthorne effect,”

  Hazlewood, Patrick

  healthcare industry

  exemplars of

  identity of physicians

  interactive leaders in

  knowledge mode of production in

  leaders for

  lessons of, for knowledge work

  troubling issues for

  visionary leaders in

  health maintenance organizations (HMOs)

  heart

  clearing the mind and

  deep listening and

  developing

  listening and responding to others

  qualities of

  self-understanding and

  Heraclitus

  Herzberg, Frederick

  Hewlett-Packard (HP)

  hierarchical motivational patterns